Privacy Policy

How Personal Information is Collected

Information We Collect Directly

When you use Freshify, we collect basic technical information to ensure the app works properly. This includes:

• Device model and OS version.
• IP address and network type.
• Device ID (e.g., IMEI, MAC address).

These details are essential for the app's optimal performance and compatibility across various devices.

Service Usage Data

When you interact with features like file management, photo optimization, or feedback submission, we may collect:

• The files and content you manage or optimize through the app.
• Your interactions with the app, including which tools and services you use.
• Your email address when submitting feedback or requesting support.

Permissions

To provide full functionality, Freshify may request permission to access certain features on your device:

• Photos & Media: We may ask for access to your photo library to identify large, unnecessary, or duplicate images and videos.
• Camera: We may request permission to access your camera if you use features related to scanning files, QR codes, or other tools.
• Storage: The app may need access to your device's storage for scanning and optimizing files, deleting junk, and managing unnecessary data.

These permissions are optional and only activated when you grant access.

How Personal Data is Used

We use the personal data we collect in a responsible, transparent manner, always in compliance with legal requirements. Key uses include:

• Providing Services: Sending important updates, security notifications, and addressing feedback or support requests.
• Personalizing the User Experience: Analyzing anonymized data to adjust features and services to your preferences.
• Improving App Functionality: Your feedback and usage help us refine Freshify's features and performance.
• Enhancing Security: Using data to ensure secure logins, prevent unauthorized access, and protect your data from misuse.
• Marketing and Advertising: Using anonymized data to improve marketing strategies and user engagement.

Data Sharing and Third-Party Services

Freshify does not sell or share your personal information with third parties for marketing purposes. However, we may share data with third-party service providers under the following circumstances:

• For service improvements: We use third-party tools for analytics and crash reporting (e.g., Google Analytics, Firebase).
• For legal compliance: We may disclose your data if required by law or if we believe necessary to comply with legal obligations, protect our rights, or prevent fraud.

We ensure that third-party providers adhere to strict privacy and security standards in line with this Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you choose to delete your account or stop using the app, we will take steps to remove or anonymize your personal data from our systems in accordance with applicable regulations.

Your Data Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: You can request access to the data we hold about you.
• Correction: You can ask us to update or correct any inaccurate data.
• Deletion: You may request that we delete your data, subject to legal obligations.
• Withdrawal of Consent: If we process your data based on consent, you can withdraw your consent at any time.
• Objection to Processing: You can objection to how we process your data if it impacts your rights and freedoms.

To exercise these rights, please contact us via the support section of the app.

Security Measures

We take the security of your personal data seriously and have implemented industry-standard security measures to protect it. These include:

• Data Encryption: Encrypting data during transmission and storage.
• Access Controls: Restricting access to your data to authorized personnel only.
• Regular Audits: Performing security audits to identify and address vulnerabilities.

While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via the app or by email. Your continued use of the app after these changes will indicate your acceptance of the updated terms.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via the support section of the Freshify app.